Railwatch

Published by Railfuture

Railwatch is the quarterly magazine of Railfuture, which is free to members.

Non-members can subscribe to Railwatch, receiving it by post, by clicking


Railwatch 071 - April 1997

En route

The RDS Passenger Committee is collecting examples of how the new Routeing Guide is working out in practice.

We have already identified some disturbing cases:

A member travelling from Gatwick to London by one of the three operators on the route lost a piece of property on the train.

When he reported it at his destination station, staff did not want to know. They suggested it was not their responsibility as they were not employees of the operating company.

The passenger committee is taking up the matter with the Regulator. This is the sort of "buck passing" we warned about when franchising was mooted.

Another passenger from the North of England travelling to Ipswich changed at Peterborough on to a Liverpool-Norwich cross-country service operated by Central Trains.

She hoped for a fast comfortable journey by class 158 Sprinter to Norwich and then an equally swift InterCity run down to Ipswich.

But she was told her ticket was not valid via Norwich, and that she would have to get out at Ely and wait an hour for the next Anglia Railways train to Ipswich. If she continued via Norwich she would be liable to a surcharge.

Note: contact details (postal and email addresses, along with telephone numbers) in old editions of Railwatch out of date. Click CONTACT US for latest contact details.


[Issue 71 Index]

[Railwatch Home] [Prev Issue (70)] [Railwatch Issues] [RIS Progress Reports] [Next Issue (72)] [Railfuture Home]


Railfuture is an independent, voluntary group representing rail users in Britain with 20,000 affiliated and individual members. It is not funded by train companies, political parties or trade unions, and all members have an equal say.

Railfuture campaigns for cheap and convenient rail services for everyone; better links for buses, bikes and pedestrians; policies to get more heavy lorries on to rail; new lines, stations and freight terminals. In short, a better rail service and a bigger rail system for both passengers and freight.

Railfuture is pro-rail but not anti-road or anti-air. However, we campaign for a switch from road and air to rail. We do not interfere in the running of the railway - we campaign for the quality and range of services provided, not how they are delivered. We are the only champion of all rail users.


Railfuture is the campaigning name of Railfuture Ltd.

A not-for-profit Company Limited by Guarantee.

Registered in England and Wales No. 05011634.

Registered Office: Edinburgh House, 1-5 Bellevue Road, Clevedon, North Somerset BS21 7NP (for legal correspondence only).

All other correspondence to 24 Chedworth Place, Tattingstone, Suffolk IP9 2ND


© Copyright Railfuture Ltd 2021.

Railfuture is happy for extracts to be used by journalists, researchers and students. We would, however, appreciate a mention of Railfuture in any article, website or programme. Except with Railfuture's express written permission, no one should distribute or commercially exploit the content.


Privacy Statement

Click Privacy to read Railfuture's GDPR statement on how we treat your data.

25.08.2020

This site does not use its own cookies, although Google Analytics does. The site is maintained for Railfuture by Billing Specialists Ltd.